Client Charter
- To process completed applications for State Government Approval (SGA) and Federal Manufacturing License (FML) within four (4) weeks (20 working days);
- To provide information related to approved manufacturing projects within three (3) working days;
- To promote Sabah-Made products through five (5) exhibitions annually;
- To organize four (4) food technology courses for entrepreneurs annually; and
- To process bills for payment within five (5) working days for submission to the State Treasury Department.