Client Charter

To process completed applications for State Government Approval (SGA) and Federal Manufacturing License (FML) within four (4) weeks (20 working days);
To provide information related to approved manufacturing projects within three (3) working days;
To organize two (2) investment seminars annually;
To promote Sabah-Made products through five (5) exhibitions annually;
To provide the Sabah Business Situation Index twice annually;
To organize four (4) food technology courses for entrepreneurs annually; and
To process bills for payment within five (5) working days for submission to the State Treasury Department.