Client Charter

1. To process completed applications for State Government Approval (SGA) and Federal Manufacturing License (FML) within four (4) weeks (20 working days);
2. To provide information related to approved manufacturing projects within three (3) working days;
3. To organize two (2) investment seminars annually;
4. To promote Sabah-Made products through five (5) exhibitions annually;
5. To provide the Sabah Business Situation Index twice annually;
6. To organize four (4) food technology courses for entrepreneurs annually; and
7. To process bills for payment within five (5) working days for submission to the State Treasury Department.