green blue red
purple cyan pink blue yellow blue
decrease increase

Department of Industrial Development & Research

7th & 8th Floor, Block C, Wisma Tun Fuad Stephens
88300 Kota Kinabalu, Sabah, Malaysia
Tel: 6-088-214866, 215035, Fax: 6-088-257814, 216698

Staff Directory Feedback FAQ Site Map

event Up-coming Events

polls Poll

shaking Visitors

Yesterday: 166
Today: 51
This month: 4556
Total: 250076

Share this:

Print Friendly and PDF

Follow us on:

rss feed

Last Update: 27 Jan 2020

Policy and Client's Charter


Policy / Objective

Download / View (PDF)

Main Policy (Malay)


download Main Policy


download Main Policy

Vision, Mission & Objective

download Vision, Mission, Objective

Quality Policy

download Quality Policy

Quality Objective

download Quality Objective

ICT Security Policy (DKICT) (Malay)

download ICT Security Policy


Client's Charter

download Charter

We are committed to providing customers with friendly and efficient services as follows:-

  • To process completed applications for State Government Approval (SGA) and Federal Manufacturing License (FML) within four (4) weeks (20 working days);
  • To provide information related to approved manufacturing projects within three (3) working days;
  • To organize two (2) investment seminars annually;
  • To promote Sabah-Made products through five (5) exhibitions annually;
  • To provide the Sabah Business Situation Index twice annually;
  • To organise four (4) food technology courses for entrepreneurs annually; and
  • To process bills for payment within five (5) working days for submission to the State Treasury Department.

If a client is not satisfied with the service and delivery of services received, please send us your feedback and complaints to:

Department of Industrial Development & Research (DIDR)
88300 Kota Kinabalu, Sabah, Malaysia
Tel: +6-088-214866, 215035, Fax: +6-088-257814, 216698

Note: To open the PDF ../documents, you need an Adobe Reader software download Adobe Reader


Sabah Government Website Government Website Ministry of Industrial Development Sabah Department Of Industrial Development & Research Sedco KKIP POIC Sawit POIC Sogip 1Malaysia Website MAMPU Website Pemandu Website MSC Malaysia Website
Welcome to Sabah - Your One Stop Investment Destination